FAQ

Answer: We have gazebos made of Ultrawood and gazebos made of Cedar wood. Our Ultrawood gazebos come in three different collections: Zento, Aspen, and Alta Deluxe. Our cedar wood gazebos come in three different collections: Alta, Solarus and Solchalet.
Answer: Ultrawood is a composite material that looks like wood but is synthetic and is far more durable than any type of wood and lasts about 3 times longer than cedar or redwood. Ultrawood has been temperature tested and is excellent in very cold and very hot climates.
Answer: Our Aspen gazebo line is our most popular Ultrawood gazebo. The Aspen features naturally looking synthetic redwood walls with a Terracotta color roof. This line of gazebos has aluminium doors and windows and beautifully rounded corners. The Alta Deluxe gazebo line features modern oversized 5 foot length windows and stylish square corners. Our Zento gazebo line features privacy shutters. The Zento gazebo is sold standard in an Alfresco version for those that want to have an open air feeling. The Zento gazebo can also be upgraded to either Deluxe or Shoji version for more privacy.
Answer: Our Alta cedar gazebo collection features tempered glass windows and aluminum doors. The Alta also has a grey PVC roof with skydome. Our Solarus and Solchalet gazebos are made of 100% Grade A Kiln Dried Wester Red Cedar and also feature a Lexan Thermoclear roof that permits maximum natural light to enter the gazebo.
Answer: Our Ultrawood gazebos do not require any re-staining or painting. Our Cedar wood gazebos should be re-stained every few years to maintain its appearance.
Answer: We offer wide variety of gazebos made of both Ultrawood and Cedar wood. Ultrawood is more durable and slightly more expensive. Cedar is natural wood and is still very popular for many clients. We want to offer a wide variety of gazebo designs and options for our clients to choose from.
Answer: Aluminium framed doors and windows are more reliable than standard wood frame doors and windows especially when there is temperature change. Wooden framed doors and windows are more traditional but may warp or twist over time unless the wood is properly kiln dried and treated.
Answer: Aluminum is more expensive than wood, therefore, most manufacturers try to cut costs. If you notice most modern day exterior windows and doors frames in homes and businesses are not made of wood.
Answer: You need to install the gazebo on a hard even surface. Most clients install the gazebo on a wood deck, cement pad, or on patio stones. The key factor is the surface should be level. The entire cement pad or deck can be tilted several degrees for drainage as long as the tilt is in one plane.
Answer: The foundation should be at minimum, slightly larger than the outside dimensions of the gazebo. All gazebo dimensions are listed on our website. Keep in mind there is a 5 to 10 inch roof overhand depending on the gazebo model so you will need some space around your foundation.
Answer: Yes, the gazebo can be attached to the wood deck or cement pad using screws, anchor bolts or angle metal braces after the gazebo is assembled. You can also simply use L shaped brackets commonly found at Home Depot to attach the support studs of the gazebo to the wood deck or cement pad.
Answer: Overstock gazebos can be shipped soon after order depending on where you live in the USA or Canada will effect delivery times. Typically about 1 to 4 weeks from the date of order to the date of receipt. Pre-Order gazebos are those that are added to the next production run and can range from 4 weeks to 12 weeks from the date of order to the date of receipt depending on the time of the production run and the ultimate delivery location (a more specific time of completion can be provided at the time the order is placed).
Answer: Yes. We can deliver to most locations in the continental USA and Canada.